Terms of Service
Last updated: January 2024
Agreement to Terms
These Terms of Service ("Terms") govern your use of Packify's website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
Our Services
Custom Packaging Design
- • Custom box and packaging design
- • Label and sticker creation
- • Brand consultation services
- • Digital proof and revision process
Manufacturing & Delivery
- • High-quality printing and production
- • Quality control and inspection
- • Packaging and shipping services
- • Order tracking and support
User Responsibilities
Account Requirements
- • Provide accurate and complete information
- • Maintain the security of your account credentials
- • Notify us immediately of any unauthorized use
- • Be responsible for all activities under your account
- • Keep your contact information up to date
Content and Design Guidelines
- • Ensure you own or have rights to all submitted content
- • Content must not violate any laws or third-party rights
- • No offensive, harmful, or inappropriate material
- • Comply with trademark and copyright laws
- • Provide high-quality files meeting our specifications
Prohibited Uses
You may not use our services to:
- • Violate any applicable laws or regulations
- • Infringe on intellectual property rights
- • Create content that is defamatory or harmful
- • Engage in fraudulent or deceptive practices
- • Distribute malware or harmful code
- • Spam or send unsolicited communications
- • Impersonate others or misrepresent identity
- • Interfere with our services or systems
- • Collect user information without consent
- • Use our services for illegal activities
Orders and Payment
Order Process
- • All orders are subject to acceptance and availability
- • Prices are subject to change without notice
- • We reserve the right to refuse or cancel orders
- • Order confirmation does not guarantee acceptance
- • Custom orders require design approval before production
Payment Terms
- • Payment is due at time of order
- • We accept major credit cards and PayPal
- • Net payment terms available for qualified businesses
- • All prices are in USD unless otherwise stated
- • Sales tax will be added where applicable
- • Shipping costs are additional
- • Rush order fees apply for expedited service
- • Payment disputes must be reported within 30 days
Intellectual Property
Our Rights
The Packify website, services, and all related content, features, and functionality are owned by Packify and are protected by copyright, trademark, and other intellectual property laws.
- • Packify trademarks and logos
- • Website design and functionality
- • Proprietary software and tools
- • Marketing materials and content
Your Rights
You retain ownership of your original content and designs. By using our services, you grant us a limited license to use your content for the purpose of providing our services.
- • You own your original designs and content
- • We may use your content to fulfill orders
- • We may showcase your work with permission
- • You're responsible for ensuring you have rights to all content
Warranties and Disclaimers
Our Warranties
- • We warrant our products against manufacturing defects
- • We will replace or refund defective products
- • We strive to match approved proofs and specifications
- • We maintain quality control standards
Disclaimers
EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
- • We disclaim all implied warranties of merchantability
- • We don't warrant uninterrupted or error-free service
- • Color variations may occur due to printing processes
- • We're not responsible for design errors or customer mistakes
Limitation of Liability
Liability Limits
IN NO EVENT SHALL PACKIFY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL.
- • Our total liability is limited to the amount you paid for the specific service
- • We're not liable for delays beyond our reasonable control
- • We're not responsible for third-party services or content
- • Some jurisdictions don't allow limitation of liability
Indemnification
Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless Packify from any claims, damages, or expenses arising from:
- • Your use of our services
- • Your violation of these Terms
- • Your violation of any third-party rights
- • Content you submit or designs you provide
- • Any negligent or wrongful conduct
Termination
By You
- • You may terminate your account at any time
- • Contact us to close your account
- • Outstanding orders will be completed
- • Some data may be retained as required by law
By Us
- • We may terminate for violation of Terms
- • We may suspend service for non-payment
- • We may terminate with or without cause
- • We'll provide reasonable notice when possible
Governing Law and Disputes
Legal Framework
These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].
- • Disputes will be resolved individually, not as class actions
- • Arbitration will be conducted under [Arbitration Rules]
- • You may opt out of arbitration within 30 days of account creation
- • Small claims court disputes are excluded from arbitration
Contact Us
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us.
Legal Department
legal@packify.com
Terms and legal questions
General Support
support@packify.com
General questions and support
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the new Terms. If you disagree with the changes, you must stop using our services.